Shipping Policy
Shipping & Order Policy – Charles&Co Boutique
Processing Time
Once an order has been placed, it takes 1 to 3 business days to process.
During weekdays, orders are usually processed within one business day. However, if you place your order on Friday evening or during the weekend, processing may take slightly longer. Once your order has been processed, it will be shipped, and delivery typically takes 6 to 10 business days.
We aim to make the ordering and delivery process as smooth as possible for our customers. If you have any questions or concerns, please don’t hesitate to contact our customer service team. Below, we explain how your order is processed and delivered.
Placing an Order
The ordering process at Charles&Co Boutique is designed to be simple and convenient.
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Go to the product page and add your desired product to the cart by clicking “Add to Cart.”
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Make sure you’ve selected the correct size or variant.
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Then click “Proceed to Checkout.”
On the checkout page, enter your shipping address details. Please ensure all information is accurate. Once everything is correct, click “Continue to Shipping.”
On the shipping page, you’ll have the opportunity to review your address details once more. You’ll also see that shipping is completely free of charge. As a token of appreciation to our customers, Charles&Co Boutique always covers all shipping and delivery costs.
Next, click “Continue to Payment.” You’ll be able to choose from several secure payment methods. All transactions at Charles&Co Boutique are SSL encrypted, ensuring a safe and secure payment environment.
Available payment methods:
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Credit card (AMEX, Mastercard, Maestro, Visa)
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EPS
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Sofort
After selecting your preferred payment method, click “Complete Order.” You’ll then be redirected to the payment page of your chosen provider. Follow the instructions on that page to finalize your order.
If you encounter any issues during the ordering process, please don’t hesitate to contact us.
Shipping Costs
At Charles&Co Boutique, shipping is always free.
All products are delivered straight to your door at no additional cost, with no minimum order required.
Shipping Your Order
Found your perfect outfit or accessory on our website? We understand you want to enjoy it as soon as possible! That’s why we ensure your order is processed and shipped promptly.
To maintain fair and competitive prices for our products, we’ve chosen to collect orders in larger batches and ship them together once we reach our minimum shipping quantity. We appreciate your understanding and your contribution to a more sustainable and efficient world.
Please note: Like many online stores, we can experience high order volumes from time to time, which may cause slight delays. Please keep this in mind when placing your order. We’ll always do our best to ship your order as quickly as possible.
